Cancellation Policy

Please read before making deposit
All transactions are subject to banking and credit card fees. Those fees will not be refunded in the event of a cancellation.

For Pets Traveling by Ground:
Prior to the 14 day deadline, of the start of your pickup window, refunds will be made less a scheduling fee of $50 & the credit card fees
14 days and after the start of your pickup window, NO REFUNDS will be given

For Pets Traveling By Air: Domestic & International
Prior to 14 days prior to the pickup date for travel. Refunds will be made less any fees paid for crates, reservations fees paid to 3rd party services, a scheduling fee of $150 and credit card fees.

Make Your Payment Here

Precious Pets Transport, LLC

Pet Relocation Payment Options

Main office is located on the East Coast
Mathews, VA 23109
Hours Of Operation:
Mon - Fri: 9 am - 5 pm,
Sat: 9 am - 12 pm
Sun Closed

To Use a Credit Card You Can Make Your Payment Through The PayPal Portal Below or You Can Make a Payment From Your Bank Via Zelle (for Zelle payments use the email address: customerservice@preciouspetstransport.com)

For Domestic Travel

A deposit of $150 per pet and all of our transport documents are required to secure a reservation. Balance of account is due 7 days prior to the start of your pickup window

For International Travel, (Hawaii & Alaska included)

Deposits $300 per pet and all of our transport documents are required to secure a reservation. Balance in USD 14 days prior to scheduled flight date.

Crates & Equipment required for travel payment due in full at the time of order. Transport will not take place unless a reservation is secured.

Payments can be made with a Credit Card or Debit Card or through PayPal via the button listed below. Final payment can be made through the link on your invoice.

We can accept a Certified Check or Money order by Priority Mail to the address listed on the contract with prior authorization from the main office. We do NOT accept personal, business or e-checks