Cancellation Policy

Please read before making deposit
All transactions are subject to banking and credit card fees. Those fees will not be refunded in the event of a cancellation.

For Pets Traveling by Ground: 
Prior to the 14 day deadline, of the start of your pickup window, refunds will be made less a scheduling fee of $50 & the credit card fees
14 days and after the start of your pickup window, NO REFUNDS will be given

For Pets Traveling By Air: Domestic & International
Prior to 14 days prior to the pickup date for travel.​ Refunds will be made less any fees paid for crates, reservations fees​ paid to 3rd party services, a scheduling fee of $150 and credit card fees.


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Cat Moving

 Precious Pets Transport, LLC 

Pet Relocation Payment Options

Main office is located on the East Coast
Mathews, VA 23109
Hours Of Operation: 
Mon - Fri: 9 am - 5 pm,
 Sat: 9 am - 12 pm 
Sun Closed

To Use a Credit Card You Can Make Your Payment Through The PayPal Portal Below or You Can Make a Payment From Your Bank Via Zelle (for Zelle payments use the email address: customerservice@preciouspetstransport.com)



For Domestic Travel

A deposit of $150 per pet and all of our transport documents are required to secure a reservation. Balance of account is due 7 days prior to the start of your pickup window


For International Travel, (Hawaii & Alaska included)

Deposits $300 per pet and all of our transport documents are required to secure a reservation. Balance in USD 14 days prior to scheduled flight date. 


Crates & Equipment required for travel payment due in full at the time of order. Transport will not take place unless a reservation is secured.


Payments can be made with a Credit Card or Debit Card or through PayPal via the button listed below. Final payment can be made through the link on your invoice.


We can accept a Certified Check or Money order by Priority Mail to the address listed on the contract with prior authorization from the main office. We do NOT accept personal, business or e-checks