Main office is located on the East Coast
Mathews, VA 23109
Hours Of Operation:
Mon - Fri: 9 am - 5 pm,
Sat: 9 am - 12 pm
You can pay via PayPal if you have an account or you can use a credit/debit Card through portal below
Please read before making deposit
All transactions are subject to banking and credit card fees. Those fees will not be refunded in the event of a cancellation.
For Pets Traveling by Ground:
Prior to the 14 day deadline, of the start of your pickup window, refunds will be made less a scheduling fee of $50 & the credit card fees
14 days and after the start of your pickup window, NO REFUNDS will be given
For Pets Traveling By Air: Domestic & International
Prior to 14 days prior to the pickup date for travel. Refunds will be made less any fees paid for crates, reservations fees paid to 3rd party services, a scheduling fee of $150 and credit card fees.
For Domestic Travel
A deposit of $150 per pet and all of our transport documents are required to secure a reservation. Balance of account is due 7 days prior to the start of your pickup window
For International Travel, (Hawaii & Alaska included)
Deposits $300 per pet and all of our transport documents are required to secure a reservation. Balance in USD 14 days prior to scheduled flight date.
Crates & Equipment required for travel payment due in full at the time of order. Transport will not take place unless a reservation is secured.
Payments can be made with a Credit Card or Debit Card or through PayPal via the button listed below. Final payment can be made through the link on your invoice.